1

You call, text, or submit the form

Takes about 60 seconds. Tell us your appliance, your city, and what's happening. That's all we need to get started.

2

We confirm availability within 15 minutes

A real BNA team member — not an automated system — calls or texts you back to confirm your appointment slot and give you an upfront price range.

3

Your technician is assigned and on the way

You'll know your tech's name and an arrival window. We call 30 minutes before arrival so you're never stuck waiting all day.

4

Diagnosis, price, and repair - all in one visit

We quote you before touching anything. If you approve, we repair on the spot. Most repairs are completed in a single visit with parts on the truck.

5

6 months warranty and you're done

Every repair comes with a 6 months warranty on parts and labor. If anything goes wrong with that repair, we come back at no charge.